"No layout for ID +0/0/0+" errors

Added by Dirk Schlimm 16 days ago

I'm a first-time user, and when trying to load scans I only get "No layout for ID 0/0/0" error messages.

The log file is attached.

I have seen a similar message in the forum, which suggested to comment out a policy line for ImageMagick, but there is no such line to comment out in my policy.xml file.

Thanks, Dirk


Replies (15)

RE: "No layout for ID +0/0/0+" errors - Added by Alexis Bienvenüe 15 days ago

Can you post your policy.xml file?
Sometimes there are different policy.xml files in different directories /etc/ImageMagick-6/policy.xml for ImageMagick version 6, /etc/ImageMagick-7/policy.xml for ImageMagick version 7, etc. From your log file, your AMC installation uses ImageMagick version 6.

RE: "No layout for ID +0/0/0+" errors - Added by Dirk Schlimm 15 days ago

Here's the policy.xml file from directory: /Applications/MAMP/Library/etc/ImageMagick-6 on a Mac.

policy.xml (2.3 kB)

RE: "No layout for ID +0/0/0+" errors - Added by Alexis Bienvenüe 15 days ago

Thanks. It seems that this policy.xml is OK.
Maybe some security app on your computer like F-Secure or equivalent blocks AMC accessing the scan files?
Or these files are not readable by the user that runs AMC?

RE: "No layout for ID +0/0/0+" errors - Added by Dirk Schlimm 15 days ago

The files seems to be accessed fine. They are shown in the "Unrecognized scans" list.

RE: "No layout for ID +0/0/0+" errors - Added by Alexis Bienvenüe 15 days ago

Can you try these commands from a terminal?

identify -version
identify -list policy
identify /home/allgemeine/AllgI_20181002/IT041251_Canon115_RPS_2095_001.pdf

RE: "No layout for ID +0/0/0+" errors - Added by Dirk Schlimm 15 days ago

I couldn't find any "allgemeine" directory on my computer.

RE: "No layout for ID +0/0/0+" errors - Added by Alexis Bienvenüe 15 days ago

The directory /home/allgemeine should exist, since it appears in the log file.
From your log file:

identify: unable to load module `/opt/local/Lib/ImageMagick-6.9.0//modules-Q16/coders/pdf.la': file not found @ error/module.c/OpenModule/1282.
identify: no decode delegate for this image format `PDF' @ error/constitute.c/ReadImage/501.

Maybe something is missing for ImageMagick to handle PDF files?
How did you install AMC and ImageMagick?

RE: "No layout for ID +0/0/0+" errors - Added by Dirk Schlimm 15 days ago

Ok, I'm very sorry, the log file I sent at the beginning was completely bogus (not sure where I got this from).

I've now turned on debug information and got the one attached.

RE: "No layout for ID +0/0/0+" errors - Added by Alexis Bienvenüe 15 days ago

OK. Can you open the unrecognized scans window, select a scan, click on "preprocess" (the gears), and post a screenshot?

RE: "No layout for ID +0/0/0+" errors - Added by Dirk Schlimm 15 days ago

A screenshot of what? The unrecognized scans window just shows the scan that I uploaded.

Attached are the messages that appear in the terminal when I press on the gears symbol.

RE: "No layout for ID +0/0/0+" errors - Added by Alexis Bienvenüe 15 days ago

How did you install AMC?

RE: "No layout for ID +0/0/0+" errors - Added by Alexis Bienvenüe 15 days ago

I don't know homegrew but maybe you can try to upgrade or reinstall opencv and AMC with some of these commands

brew upgrade
brew cleanup
brew reinstall opencv
brew reinstall auto-multiple-choice

RE: "No layout for ID +0/0/0+" errors - Added by Dirk Schlimm 15 days ago

I reinstalled the files as you suggested and now it works!

Thank you so much for your help!

RE: "No layout for ID +0/0/0+" errors - Added by Alexis Bienvenüe 15 days ago

Great. I don't know what exactly went wrong, maybe some version mismatch for some weird reason…

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