New problem with SMTP mailing of annotations

Added by Clayton Spencer 2 months ago

Greetings,

I'm having a new issue with mailing annotated tests to students using SMTP. It was all working just fine for tests in the fall semester. But the first test I tried to email results to students this spring semester, all of the email attempts failed. I run AMC on an Ubuntu VM virtual box on my Windows 10 Machine. The only thing on my system that has changed since last semester (other than regular system updates) is that I recently upgraded to the most current version of Oracle's Virtual Box (the Ubuntu VM stayed the same). When I try to send emails, I get the following error:

unable to establish SMTP connection to smtp-relay.gmail.com port 25

I have tried setting the port to a different value but get the same error message (and it seems to process more slowly). I have also confirmed that I can send an email from the Ubuntu Virtual Box terminal using the telnet smtp-relay.gmail.com 25 command.

Any advice on what to try? I really like being able to email students their graded tests - especially during reduced contact due to COVID.

Thanks,
--Clayton


Replies (4)

RE: New problem with SMTP mailing of annotations - Added by Paco Riviere 2 months ago

Did you change your mail password? Remember to change it also in /etc/mstprc

RE: New problem with SMTP mailing of annotations - Added by Clayton Spencer 2 months ago

I've not changed it since early last fall. The smtp email feature was still working after I made that change. I don't recall having to update passwords anywhere in the past (I've been using AMC for a few years now). It also appears that I don't have and /etc/mstprc file.

RE: New problem with SMTP mailing of annotations - Added by Clayton Spencer 2 months ago

I'll also mention that I have SMTP set with security = none.

AMC_SMTPDialog.PNG (57.2 kB)

RE: New problem with SMTP mailing of annotations - Added by Alexis Bienvenüe 2 months ago

So you don't have any SMTP user/password? That looks strange.

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